We're Hiring a Humbly Assured Senior IT Methods Administrator


About Us and Why We’re Hiring

We construct “You Want a Price range,” the very best budgeting software program and academic assets round. (These within the know name us YNAB, which is pronounced “why-nab.”) For greater than a decade, folks have been shopping for YNAB after which telling their pals what a distinction it has made of their lives. Google us, or learn a few of our evaluations on the app retailer, and also you’ll see what we imply. We love constructing one thing that has an enormous constructive influence on folks’s lives.

For this place, YNAB is in search of an skilled IT skilled with a broad technical background to assist us with the administration, administration, and help of a variety of inside programs and functions. We would like somebody who's earnest about tech and finds pleasure in serving to their teammates. 

The individual on this position might be appreciated from day one, as you’ll be YNAB’s first IT rent! YNAB has been rising steadily, and albeit, we’ve exceeded the purpose the place we want an skilled and expert tech generalist to assist us get the utmost profit from our inside programs. That’s the place you are available!

We now have one overarching requirement in relation to becoming a member of our staff: our Core Worth Manifesto has to essentially click on with you. If you happen to’re nodding emphatically whereas studying this, you’ll most likely prefer it right here, and we will’t wait to attach with you!

In fact, we have now some agency* necessities too, like 5 years {of professional} expertise in some IT capability. 

*Properly, firm-ish. If you recognize you’re an excellent match for this position however fall just a little wanting the five-year requirement, we encourage you to go forward and apply. We don’t want you to be the right candidate on paper. 

On an analogous notice, we all know impostor syndrome is usually a highly effective power, and will discourage implausible folks from making use of. Please apply anyway. Many people right here have it too, so that you’re in good firm.

Okay, let’s discuss life at YNAB, after which we’ll go into element about what we’re in search of. 

Who You’d Be Working With

Though you’ll be YNAB’s first IT rent, you received’t be alone. You'll be a part of our close to 50-person engineering group and work intently with our operations staff and alongside our senior safety engineer. Additionally, you will help superior folks from all components of the group who all have one factor in frequent: They're a pleasure to work with. 

You received’t discover heated arguments and raised voices right here. All of us love to resolve issues in artistic methods, and we usually take time to geek out and present one another one thing cool we constructed or discovered to make our lives simpler. We save our aggressive spirit for YNAB’s exterior rivals (or the occasional full of life board sport session), however internally we construct up our teammates and have fun their successes.

How You’ll Work at YNAB

We additionally work actually exhausting, collectively, to make working at YNAB an incredible expertise, and we had been (humbly) proud to be named Fortune’s #1 Greatest Small Firm to Work For the final two years. We now have a staff of really distinctive folks—the sort you’ll be excited to work with. Right here’s how we function:

Accountability and Empowerment

YNAB appreciates, respects, and trusts the experience and judgment of everybody in our engineering staff, and this position is not any totally different. Everyone seems to be empowered to do what they suppose is true. 

We additionally work collaboratively. We constantly search a practical steadiness between nimble flexibility and unity, construction, and safety. 

Though our persons are proper quite a bit, it’s okay to make errors right here. We freely admit after we’re improper. If one thing doesn’t go as anticipated, we study, bounce again, and make corrections. 

You received’t be alone—others might be there to assist, assessment, reassure, and again you up. We personal our programs, functions, processes, and collective outcomes as a staff.

Stay (Nearly) Wherever You Need within the U.S. 

We’ve at all times been a completely distant staff, and have folks everywhere in the world. For this specific place, nonetheless, we’re solely contemplating candidates positioned within the 48 contiguous United States. Wherever you might be in that area, simply be sure you have a dependable web connection.

No Outrageous Hours

We would like everybody to have a full life outdoors of YNAB, and we seldom work greater than a typical work day. There have been a number of events the place issues bought busy and other people needed to put some further time in. However then they took some further break day, so all of it balances out. We work exhausting and sensible, however we’re on this for the lengthy haul.

On this position, you’ll be collaborating with folks throughout many time zones, so relying on the place you reside, some flexibility in working hours could also be mandatory to offer overlap for synchronous work. For instance, for those who’re on Pacific Time, it's possible you'll have to work some early mornings to assist YNAB staff members in central Europe. 

Take Trip (Severely)

We would like you to take trip. In actual fact, we have now a minimal trip coverage of three weeks per 12 months. 5 weeks feels about proper (plus two further weeks for our company-wide December break). It’s necessary to get loads of downtime and get out and do one thing. We’ll sit up for seeing photos of your adventures in our #office_wall Slack channel.

The YNAB Retreat

When the pandemic isn’t maintaining us from touring, we get the entire staff collectively annually to atone for spreadsheets and powerpoints in a Greatest Western convention room. Simply kidding. Up to now, we’ve finished Costa Rica, a gigantic cabin within the mountains, a seashore home within the Outer Banks, a ranch in Montana, and most just lately, Laguna Seashore. We do actually enjoyable issues at these retreats, however the spotlight is inevitably simply being collectively and having a blast.

Up Your Recreation

We’re critical about serving to you enhance your craft. We price range for it (hey-o!). Assume conferences, Lynda/Skillshare subscriptions, books, and devoted time away from work to study one thing new. We like to see our folks develop.

Advantages

We provide wonderful well being, dental, and imaginative and prescient insurance coverage for our US workers, the place we cowl 100% of the premium for you and your loved ones. No have to verify your imaginative and prescient, you learn that proper—100%. Though for those who did have to verify your imaginative and prescient, we’ve bought you coated!

We even have a Conventional and Roth 401k possibility. YNAB matches your contributions, as much as six p.c of your paycheck. Matches vest instantly. (Are you a private finance junkie like our founder Jesse? He arrange YNAB’s 401k to have the bottom payment construction potential, the place all plan prices are paid by YNAB, not your retirement nest egg. The funding funds accessible are implausible, passively-managed, extremely low-cost index funds. Not a PF junkie? Belief us, it’s superior.) 

We additionally provide beneficiant paid parental depart for all full-time staff members. Right here’s to rising the world’s budgeters, one baby at a time!

Aggressive Compensation

The beginning wage vary for this place is $60,000-$75,000 USD yearly, relying on expertise. We take into account raises yearly, and have a bi-annual profit-share bonus. YNAB wins, you win—that sort of factor.

Different Tidbits

  • When you begin, we DEMAND (in a pleasant, ALL CAPS IS YELLING approach) that you just fill out your “Bucket Listing” spreadsheet with 50 gadgets. (That’s more durable than it sounds!) 
  • The bucket checklist actually helps in deciding what we should always offer you to your birthday and the vacations. 
  • We’re all adults. There’s no have to punch a clock or ask for permission to take off early one afternoon to go see the physician. We take a look at what you accomplish, not how lengthy you’re in entrance of a pc.
  • We’re at the moment trialing a four-day work week! For us, this implies 4 common days of labor adopted by a three-day weekend…each week. That is new to us, and we’re studying quite a bit, however we’re enthusiastic about what it might imply each for the corporate and our staff members. 
  • We would like you firing on all cylinders so we’ll set you up with a shiny new laptop and can change it usually.
  • Did we point out we make an enormous, constructive distinction in folks’s lives? You might not suppose that issues a lot, however then a number of months down the street you’ll notice it’s made your job actually, actually gratifying. Don’t underestimate this one!

If this feels like your perfect atmosphere, learn on as a result of now we need to discuss you. You'll play a component in constructing one thing that helps tens of millions of individuals uncover budgeting as an important monetary and life-planning device.

You, Our New IT Methods Administrator

On this place, you’ll do issues like: 

  • Person administration for onboarding, offboarding, and position adjustments—and devise strategies to make this simpler. 
  • Arrange and handle computerized provisioning and sign-on instruments primarily based on group membership (e.g., Okta Identification Cloud)
  • Administration of the third get together instruments and software program utilized by all YNAB teammates, comparable to e mail, Slack, video conferencing, 1Password, Notion, and Google Workspace. 
  • Administration for particular functions and providers utilized by YNAB product improvement, comparable to Github, Heroku, Figma, Amplitude, SumoLogic, and Bugsnag, in addition to these utilized by YNAB advertising, comparable to Fb and Braze, and people utilized by YNAB help, like HelpScout, and Kustomer. 
  • Troubleshoot any entry or efficiency points with these programs. 
  • Help teammates in establishing their computer systems, accessing programs, and configuring specific environments (e.g., a improvement atmosphere). Function the primary level of contact to assist with any tech-related points. Our staff is pretty tech-savvy, however there are nonetheless loads of alternatives to assist. 
  • Take part in tools buying, provisioning, and configuration processes for laptops, peripherals, and one-off software program. 
  • Keep a list of all of the software program utilized by the corporate, by whom, and for what functions. 
  • Work intently with YNAB’s safety lead to make sure safety protocols and finest practices are carried out and adopted.  
  • Work intently with the Operations (HR) staff to advise on and plan for all employee-related technical wants and programs. You’ll take a whole lot of the guide processes we have now now, and discover methods to streamline and even automate them. 
  • Provision and handle security-related programs comparable to VPNs, Kolide, Cloudflare for Groups, or AWS Identification Administration. 
  • Edit configuration information and sometimes write a script to assist make administrative duties extra manageable. 
  • Proactively determine, counsel, and implement new programs and instruments that profit the staff. 

You’re our individual if:

  • You’re an IT skilled with no less than 5 years of expertise and know your approach round managing and configuring fashionable programs, functions, and instruments. 
  • You could have wonderful verbal and written communication abilities and revel in utilizing your data to assist others after they require help. 
  • You’re process-minded and may make order of chaotic particulars. You'll be able to observe a course of like clockwork, innovate when one thing may very well be finished higher, or create a brand new course of from scratch.
  • Whereas process-oriented, you additionally get pleasure from facilitation and collaboration, like to search out methods to say “sure,” and worth pragmatic options primarily based on sound judgment greater than easy coverage enforcement. 
  • You recognize quite a bit about navigating fashionable working programs, have expertise with Mac OS, Linux, and Home windows, and are acquainted with iOS and Android. 
  • Whereas perhaps not a developer, you might be snug with a Unix command line and may write easy scripts and edit configuration information. 
  • You is probably not a safety specialist, however you might be conscious of how functions, accounts, web sites, and providers could be exploited. You're safety aware whilst you work and are protecting of firm and buyer knowledge and privateness.  
  • You could have wonderful troubleshooting abilities and may discover issues and devise options.
  • You'll be able to’t assist however discover that issues may very well be finished higher/quicker utilizing this or that methodology/device. And then you definately take the initiative to really make it higher.

Variety

YNAB is an equal alternative employer. We consider a variety of backgrounds, beliefs, skills, and experiences is important to our success. We're captivated with making a welcoming, supportive, and collaborative atmosphere for all workers. All are inspired to use as we proceed to develop a sensible, skilled, and various staff that loves working collectively to construct one thing that issues.

The way to Apply

  • Apply by filling out this kind. You’ll have to log in to your Google account to entry it.
  • The deadline is 11:59 pm PT on Sunday, July 10, 2022. 
  • Our aim is to make the hiring course of as accessible as potential. If we may also help you with an accessibility want, e mail us at [email protected] and point out within the topic line that you just’re making use of for the IT Methods Administrator place. (Please notice that this inbox is barely monitored for messages associated to lodging.)

We’re excited to listen to from you!

P.S. If you happen to’re not on this place proper now, however know somebody who is perhaps, we’d admire you passing this alongside!

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