EvolutionIQ, Munich Re be a part of forces on AI-based claims steering


Munich Re North America Life has collaborated with EvolutionIQ to assist incapacity insurers in Canada and the US acquire direct entry to the latter’s claims steering platform, powered by synthetic intelligence (AI) know-how.

EvolutionIQ’s platform is designed to combine with an insurer’s system to watch day by day open claims.

By means of use of machine studying, the platform guides claims examiners to circumstances that decision for extra consideration, or advanced choices.

The newest alliance integrates EvolutionIQ’s know-how with Munich Re’s incapacity insurance coverage experience.

That is mentioned to allow return incapacity claimants to work sooner and decrease losses and prices related to claims.

EvolutionIQ COO and co-founder Michael Saltzman mentioned: “Working collectively, we're going to dramatically improve claimant satisfaction, whereas concurrently rising effectivity and lowering prices in provider claims departments.”

In line with EvolutionIQ, these utilizing its platform for over a 12 months reported shorter declare cycles, together with loss ratio reductions of as much as 3.3%.

These customers additionally recorded declare flow-through reductions of as much as 45%, claimed the agency. 

Munich Re Life US group and residing advantages reinsurance senior vice-president Mark Costello mentioned: “EvolutionIQ affords our trade a big alternative to manage declare prices whereas delivering enhanced claimant satisfaction.

“By means of this partnership, now we have the chance to assist our shoppers and their clients lower your expenses and cut back prices. We're excited to work with EvolutionIQ to ship cutting-edge know-how that delivers actual enterprise affect to our shoppers.”

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